CONCIERGE SERVICE > RETURNS

Returns and Exchanges

Return Policy

How to return an item

Send back your returned items to the address below; please enclose a note with the reason for the return, your order number, and the items you wish to return.

Please send the item back to our returns department undamaged/unworn in the original packaging with all tags still attached, if an item is not returned in the same condition as it is received, i.e. damaged/worn, without the original packaging or tags etc, then a refund or an exchange maybe refused.

RETURN ADDRESS

LEISURE SOCIETY RETURNS
3100 Pullman St. - Unit C
Costa Mesa, CA 92626 USA

CONTACT

Monday-Friday, 9am-5pm PST
Telephone: 1.949.645.8783
Email: concierge@leisure-society.com

Exchanges

HOW TO EXCHANGE AN ITEM

Please send your item back with a note advising what you would like to exchange your returning item for, once this is received then we shall exchange and send the replacement item out to you accordingly. If you would like to reserve the replacement item before returning your order then please contact us for availability on alternative sizes and styles so we can reserve the replacement items for you.

EXCHANGE ADDRESS

LEISURE SOCIETY RETURNS
3100 Pullman St. - Unit C
Costa Mesa, CA 92626 USA

Frequently Asked Questions

Do I have to pay to return an item?

You will need to pay for the return of an item; if the item is returned for an exchange then we will cover the cost to have the replacement delivered back out to you.

Will I be refunded the full value of the item returned?

Provided items are returned to the specification of how to return an item, i.e. unworn/undamaged, and then a full refund will be credited to the account used for purchase.

How long do I have to return an unwanted item?

You have up to 21 days after the delivery of your purchase to return the item for either an exchange or refund.

What happens if I want to exchange an item for a more/less expensive item?

If you are exchanging an item for a more expensive item then you can either call for us to take further payment or advise us to rebill your previous account for the difference within the returned parcel. If the item is exchanged for a less expensive item then we will refund the difference back to the original account accordingly.

Do you have more questions?
Contact concierge services.